External Stakeholders

Customers
Increase customer satisfaction by breaking down silos with Timber’s built-in CRM, automated call center, and online work approval system

Corporate Reporting
Keep work, contracts, and billing in alignment, and accurately capture un-billed liabilities

Public Service Commissions
Identify situations that are at a high risk for causing Public Service Commission complaints to stop complaints before they happen, keep a detailed audit log for every invoice and mile submitted by vendors and reported to PSCs, and quantify the reliability impact your program has had

Communities
Give communities clarity on where crews will be and when, and apply community-wide restrictions to trimming